Frequently Asked ?s

FAQ

Orders can be placed online, by phone or by email with just a few questions about your dog and style preferences. There is a wide selection of denim, hemp, textiles and cashmere available. Fabric can be pulled, photographed and sent by text to choose from. To view over a video call, book a fabric show and tell here.

Depending on the product, standard lead times are one to three weeks. Product ships by USPS Priority Mail, most packages arrive within 2-3 days (domestic) from time of shipping. If located in the Franklin TN area, we can deliver.

Stitching is done using a vintage (pre-1920) chainstitch machine or by hand.

Our Custom Collection products offer customizable options and upcycled dog neckwear accessories that fall outside our other collections.

Don't toss those favorite jeans! Yes, your dog bandana or bow can be made using your own denim. What's left would be returned to you by mail. Pricing does not change due to cost of labor.

Twenty percent of each Rescues Of product sale is donated or product sometimes given to non-profit animal welfare organizations across the country. Confirmation of donation and where it was sent to is included with order. Suggestions for where to donate are welcomed at time of order.

All made-to-order products are final sale. Every order is handled with care, clarity and as much transparency as possible. If you desire an extra snap or a fix, there is no cost. For full details, please refer to our Return Policy.

It's possible, changes depend on what they are and how far along in the process the piece is. Cancellations are accepted if requested on same day of order. Please email or call as soon as possible.

For product care and wash details, please refer to Care Details on The Fabric page.

It represents "town." In addition to dogs and their people, what every small town and big city have in common is a beautiful flower.

If you have more questions, please ask.